We want you to be completely satisfied with your purchase. If for any reason you are not, you may return eligible items within 30 calendar days of delivery.
Return Conditions
To be eligible for a return, your item must be:
- Unused and in the same condition that you received it.
- In its original packaging.
- Accompanied by proof of purchase (order number or receipt).
- If the item is defective or damaged due to our error, we will cover the return shipping cost.
How to Start a Return
- Email us at info@seventhavenuelink.my with your order number and reason for return.
- Our team will review your request and provide you with a return authorization and instructions.
- Pack the item securely and ship it to the return address below.
Return Address
124 Gale Court
Circleville, OH 43113-1502
United States
Return Shipping Costs
Returns are free of charge for customers within the United States. There is no restocking fee. We will provide a prepaid return label or reimburse your shipping cost, depending on the circumstances.
Refund Processing
Once we receive your returned item, we will inspect it and notify you of approval or rejection. If approved, we will process your refund within 1–2 business days. The refund will be issued to your original payment method. Please allow 7–10 business days for the refund to appear on your statement, depending on your bank or payment provider.
Late or Missing Refunds
If you have not received your refund after the stated period, please check with your bank or credit card company first. If you still have not received it, contact us at info@seventhavenuelink.my.